Ordering Online

How do I order through the Fabian Woodworks website?

On the relevant product page, choose from the available options and add the item to you cart by clicking the Add to Cart button. When you are ready to place your order, click on the 'CART' text in the top right hand corner of your screen and follow the prompts to complete your purchase.

What Payment Options do you offer?

Customers can securely and easily pay for purchases made through the Fabian Woodworks website by choosing from a range of fee-free payment options. All payments are processed through our secure payment gateway. We accept purchases made using:

  • PayPal
  • VISA
  • MasterCard
  • American Express
  • VISA and MasterCard Debit Cards
  • ApplePay
  • Google Pay
  • Afterpay

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How do I change details in my online account?

Click on the 'SIGN IN' text in the top right hand corner of your screen. Login to your account with the email address and password you used to initially register your account. Once logged in, you can view your Past Orders, change your Address, edit your Account Settings or send us a Message.

How secure is your website?

To help ensure that our customers have a safe and secure shopping experience, the Fabian Woodworks website uses Secure Socket Layer (SSL) technology. SSL encrypts communications and protects the data you send to us over the internet. The padlock icon which is visible at the start of the browser address bar, confirms that SSL has been enabled. By clicking on the padlock icon, you can find out information about our SSL digital certificate registration. You will also notice that the website address begins with ‘https:’ instead of the ‘http:’. This means that you are communications with our website are operating in a secure mode. Any personal information you disclose to us is handled with the strictest confidence in accordance with our Privacy Policy.

Do I receive an Order Confirmation after placing my order?

Once the order has been placed and the payment has been confirmed, an order confirmation receipt will be forwarded to your email.

Can I change my order after it has been placed?

Every item made by Fabian Woodworks is handmade and made to order. The item/s that you have ordered through the Fabian Woodworks website is handcrafted to the specific options (Style, Size, Finish etc.) that have been selected at the time the order was placed. Whether or not an order can be changed depends on how far it has progressed in production. Once your order has been confirmed and proceeded to production, any request for changes must be sent in writing. We will do our best to assist to help but cannot guarantee that changes can be made. Changes agreed to by Fabian Woodworks will incur additional costs.